We, A to Z Wood Company, take your privacy very seriously. This policy document explains how we collect, process, and protect your personal data when you use our website, including data you provide willingly and cookies we store.
By using our website, you authorize us to access and use your information in accordance with our Country’s Data Protection Requirements (data protection law and regulation).
This policy supplements other policies, terms, and conditions for using our website and does not override them. Please read them together for full clarity.
Last Update: 25 May 2018. We may update this policy from time to time; please check this page regularly for changes.
Children’s Data: This website is not intended for children. We do not knowingly collect data related to children under 18.
A to Z Wood Company (registered in Cameroon, Africa) is the Data Controller responsible for your personal data.
Contact Information:
Registered Office/Postal Address: 86 Bd de la Liberté, Douala, Cameroon
Email: info@atozwoodcompany.com
Telephone Number: +237 6 81 25 69 34
To ensure that the personal data we hold about you is accurate and current, please inform us if there’s any changes in your personal data.
You have the right to complain at any time to the OHCHR Regional Office for Central Africa (https://www.ohchr.org/en/countries/africa-region), the supervisory authority for data protection in our country. We request, however, that you contact us first if you have any concerns about this privacy policy.
We have taken stringent security measures to prevent loss, unauthorized access, use, or fraud with your personal data in any way.
Access Limits: Access to your personal data is strictly limited to company employees, agents, contractors, and third parties on a need-to-know basis. They can access or use your data only on our instructions and are bound to maintain confidentiality.
Data Breach Protocol: We have procedures in place to address any suspected or confirmed personal data breach and will notify you and any applicable regulator about such incidents where required by law.
Your use of this website indicates that you have read our policy terms and provide your consent for us to collect and use your personal data as deemed appropriate. Any changes to these terms will be posted here immediately.
Personal data includes information about an individual through which that person can be identified and/or contacted. We may collect, store, and access the following types of personal data when you use our website:
First name, last name, username, title, date of birth, gender.
Billing and delivery addresses, email address, and phone numbers.
Bank account and payment card details. Note: We do not store debit/credit card details.
Details about orders, payments, and details of products/services you purchased from us.
Internet Protocol (IP) address, login data, browser type/version, location, time zone, device type, operating system, etc.
Username and password, purchases/orders, saved addresses, feedback, and survey responses.
Information about how you use our website, your favorite products, most visited pages, and services.
Your preferences in receiving promotional materials from us and third parties through emails, SMS, etc.
Direct Interactions: We collect Identity, Contact, and Financial Data through forms, calls, emails, account creation, product enquiries, or feedback.
Automated Technologies: We collect Technical and Usage Data using cookies and tracking technologies.
Third Parties / Public Sources: We collect data through analytics tools, advertising networks, payment/delivery services, data brokers, and public sources.
We may share aggregate statistics without revealing your identity.
We may send marketing communications based on your preferences and consent.
Your data will only be shared with third parties for marketing with your express consent.
You can stop receiving marketing messages by:
Opting out does not stop order-related communications.
We may share your personal data with:
All third parties must comply with our data protection requirements.
We will not transfer your data outside the country without ensuring equal protection.
Methods include:
Contact us for more details.
A cookie stores website information on your browser. It helps analyze traffic, personalize experience, and track page usage.
You may accept or refuse cookies in your browser settings.
We are not responsible for privacy practices on external sites. Please read their privacy policies.
We retain your data only as long as necessary for legal, accounting, business, or reporting purposes.
Retention depends on:
We may anonymize data for research and retain it indefinitely.
You have the right to:
We respond within one month unless the request is complex.
If you have queries or feedback about our products, services, or anything else, please use this form to contact us. We usually respond within 24 hours or so.
